Box Office

A Message from Merrimack Repertory Theatre about the Coronavirus
Updated 4-6-20


We miss you. We sincerely hope you and your family are well and safe and making the best of these unprecedented days. For the first time in the history of MRT, we cannot come together to share our common stories. We feel the overwhelming loss of not being able to gather as a community, but we look forward to being with you again this fall.

Until the crisis ends, we must adjust our schedule to keep our patrons, artists, volunteers, and staff as safe as possible and to make it possible for all of us to meet again on the other side of this pandemic. We will move – not cancel – our scheduled productions of The Lowell Offering and Erma Bombeck: At Wit’s End to the 2020-21 Season. This virus will not stop the Mill Girls or Erma Bombeck.

For now, NO ACTION IS NEEDED. Our Box Office team will contact you to facilitate all changes.

Due to the COVID-19 outbreak, the MRT box office and administrative teams are working by remote for the next few weeks. We are here to help you through this difficult time. Thank you to all of you for supporting us through this period, and we pledge to make these changes as seamless and painless for you as possible.

Stay safe and well!

Box Office Phone and Email Hours: 11 a.m. to 5 p.m. Monday-Thursday


Phone: 978-654-4678

NOTE: Liberty Hall at Lowell Memorial Auditorium and our administrative offices are closed until further notice.

Please reach out to the Box Office to renew your subscription, to exchange your tickets to The Lowell Offering or Erma Bombeck: At Wit’s End, to make a donation, or to purchase a new subscription.

Patron Options:

Subscriber Exchanges: The Box Office will reach out to you with instructions for exchanging to the new performances.

Patron Ticket Exchanges: You may exchange your individual tickets to either show for free. Please call or email the box office. The new dates and calendars are on each show’s webpage at MRT.ORG.

Donations: If you cannot attend a future performance, please consider donating your ticket to MRT. Less than 50% of our income is covered by ticket sales, and the postponement of these shows presents us with a difficult financial situation. Your donation will make a difference. Thank you.


11 AM to 5PM, Mon-Thurs.

Contact Us

Buy Tickets online: Click here

Phone: 978-654-4678


Fax: 978-452-0954

Box Office Address: 50 East Merrimack St, Lowell

Mailing Address: 132 Warren St. Lowell, MA 01852

Performance Times

Wednesday: 2:00 pm and 7:30 pm

Thursday: 7:30 pm

Friday: 8:00 pm

Saturday: 4:00 and 8:00 pm

Sunday: 2:00 pm and 7:00 pm

Patron Information

Out of courtesy for our audience members and performers, latecomers will be seated at the discretion of management. No one will be admitted to orchestra seating once the curtain speech begins. The House Manager will seat you in the rear balcony until intermission, at which time you may take your ticketed seat.

Theatre Accessibility
Wheelchair space is available in the front row of the orchestra section by notifying the Box Office when purchasing tickets. A ramp is located to the left of MRT's main entrance. Wheelchair accessible parking and restroom facilities and assistive listening devices are available upon request. Contact the Box Office or see the House Manager for more information.

Courtesy Reminders
Please silence your cell phones, beeping watches and electronic devices when entering the theatre. Please refrain from unwrapping cellophane wrappers during the performance. For the comfort of all patrons, please avoid wearing strong perfumes, colognes and hairsprays. Coat racks are available in the right outer lobby.

Bad Weather
MRT does not cancel performances due to bad weather except in the event of travel ban. If you are concerned about driving in poor weather, please contact the Box Office. Read more.

Emergency Calls
If you expect an emergency call during a performance, please leave your name, seat location and/or beeper with the House Manager. MRT's emergency phone number is 978-454-3926, press 8. You will be notified if you are paged or called.