Seasonal Part-Time Box-Office Representative
Merrimack Repertory Theatre, a LORT D regional theatre located in Lowell, MA, is seeking a seasonal, part-time Box-Office Representative to support patron services. This position will work closely with the Box Office Manager and requires an attentive, courteous, and detail-orientated individual to help with the daily duties of the box office. This includes contact with our patrons (including a large subscriber base), ticket sales, concessions, and general office upkeep. The successful applicant will be a responsible, mature, punctual team-player with a warm and friendly attitude and an appreciation for the performing arts.
All MRT employees are expected to embrace our mission statement and current strategic plan tenet of modeling Equity, Diversity, and Inclusion at our core. MRT works in a manner consistent with these values by providing ongoing training, education, and action toward becoming an anti-racist and equitable institution across all races, ethnicities, abilities, sexual and gender identities.
Position: Box Office Representative, Part Time, Seasonal, Non-Exempt
Start Date: January 3, 2023
End Date: May 31, 2024
Pay Rate: $15.75 per hour
Essential Duties and Responsibilities:
• Handling and processing single and subscription ticket sales via phone and computer
• Informing patrons about upcoming performances, providing descriptions, dates, times, and additional information to help them with their purchasing decisions.
• Assisting patrons with venue information, including directions, local dining, parking, special needs accessibility, etc.
• Welcoming guests to MRT for performances and fulfilling will call and/or ticket sale requests.
• Maintaining a positive and professional attitude at all times.
Above all else, MRT is seeking an individual who is willing to embrace Merrimack Repertory Theatre’s expectation of being a valuable team player, as well as those who are willing to help assure the highest possible safety measures. MRT strives toward becoming an Anti-Racist organization. We value an inclusive culture. We strongly encourage applicants from historically underrepresented groups.
To apply, please submit resume and letter detailing what excites you about this role as well as your approach to Equity, Diversity, and Inclusion. EDI is important to MRT’s mission, and we ask you share the ways you would bring EDI to your work. Send to email@example.com with Box Office Rep in the subject line.
Job Requirements: valid driver’s license, ability to lift 25 pounds
Classification: Part Time up to 25 hours per week, flexible schedule, Non-Exempt
The Box Office Rep reports to the Box Office Manager. $15.75 per hour.